Technology
Steve Kennen
Steve has over 25 years of experience working with business owners and executives as an expert in information technology infrastructure management, cybersecurity, and cyber risk-management practices for businesses. Steve spearheads initiatives that keep his clients businesses secure and their operations running smoothly. His core message is that the details matter.
Business Outcomes Matter Most
I’ve spent my entire career – 25 years and counting – in the SMB tech space. Like most IT professionals, I love technology. I’ve learned something important over the years spent supporting business leaders and their organizations: Technology is not what ultimately...
IT Compliance Does Not Have to be Hard
Has your business signed agreements with new customers representing that it will meet specific cybersecurity standards, but it does not yet? Congratulations! You have reached a common growth hurdle for most successful businesses. Your business has likely grown a lot...
KPIs Help You Grow
I ask many small business owners how they know how well their business will do in the coming months or year. The majority tell me they watch their bank balance and check the Net Income from their accounting software. Is this you too? If so, while a bank balance and...
Measuring Remote Worker Productivity
When the pandemic struck this Spring, my business made a quick shift to remote work. Not only did we discover that our team could perform well even when fully remote, but we learned how to measure remote work and gained confidence in the approach as a long-term option.
Uncertainty Breeds Flexibility
While building the skills I’ve needed to be a business owner over the years, I’ve read many times how unmet expectations are often the source of frustration. This can show up in life in a million little ways, from how we speak to others to how we might drive our...
A Sawtooth Recovery
Uncertainty is the new normal. We look for opportunity in uncertainty and are working to help our clients capitalize upon it.
We are planning for a sawtooth recovery in which we expect economic and social progress to be choppy and intermittent.
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